Frequently asked questions

With the configurator, you design your Doodle shirt yourself and see your design live. You choose symbols, text and colors on your own. With the design service, we create the design for you: you send us your wishes, symbols and inside jokes, and we turn them into your personal Doodle design. You receive a preview by email before printing.

In the configurator, you create the design yourself, which is why this option is cheaper. With the design service, we take care of the design work, create a personal preview and make small adjustments for you.

The configurator is ideal if you want to build your shirt yourself and see the design live. The design service is better if you prefer to describe your ideas and let us turn them into a balanced Doodle design for you.

With the design service, you receive a personal design preview by email before printing. From the time the preview is sent, you have 3 business days to approve your design or request small adjustments. If we do not receive a response within this period, the design shown in the preview will then be sent to production. Please also check your spam folder after ordering so you do not miss our design approval email. With the configurator, you already see your design live while creating it. After ordering, we additionally check it for technical printability.

With the design service, you can request small adjustments after receiving the preview and within the stated response period before your product goes into production. With the configurator, you create your design live yourself; after ordering, changes are only possible if something is not printable during our technical check or we contact you about it.

With the design service, you receive your personal design preview by email. From the time the preview is sent, you have 3 business days to approve your design or request small adjustments. If we do not receive a response within this period, we will assume that no changes are requested and send the design shown in the preview to production. Please therefore check your email inbox and spam folder regularly.

Yes. Whether configurator or design service: before printing, we briefly check whether your design is technically ready to print. If something does not fit, such as details being too small, restricted motifs or technical issues, we will contact you with a suitable solution.

You can use ideas from hobbies, travel, pets, sports, food, music, favorite places, names, dates or personal inside jokes. The important thing is that the motifs can be shown as simple Doodle symbols and fit our style.

Official logos, brands, series characters, club crests, band logos or copyrighted motifs cannot be used. We also do not create discriminatory, violent, political or extremist content. If possible, we are happy to create a neutral alternative in the Pencil Poetry style.

Yes. With the design service, you can describe your wishes, inside jokes and symbol ideas directly when ordering. In the configurator, you can choose from many symbols and add your own texts or wishes, as long as they are technically and legally possible.

Our main product is the personalized Doodle shirt. We also offer selected Doodle gifts such as hoodies or posters. Depending on the product, personalization may differ slightly.

Please check the size chart on the respective product page. If you are between two sizes or prefer a looser fit, we usually recommend choosing the larger size.

Wash your shirt or hoodie inside out at a maximum of 30 °C. Please do not bleach, do not tumble dry and do not iron directly over the design. This helps keep your Doodle design beautiful for as long as possible.

Our shirts are made from organic cotton and are only produced after your order. This helps avoid unnecessary stock and means we only produce what is actually ordered.

Design, production and shipping usually take 7–14 business days. With the design service, the timing also depends on how quickly you respond to your design preview. From the time the preview is sent, you have up to 3 business days to approve the design or request small adjustments. With the configurator, it can often be a little faster because you already create the design yourself.

With the design service, we create your design individually and then send you a preview. You then have up to 3 business days to approve the design or request small adjustments. Adjustment requests may extend the processing time. If we do not receive a response within the stated period, the design shown in the preview will then be sent to production.

Yes. Use code COUPLE10 to save 10% when ordering two shirts. Perfect if you want to wear your shared story as couple shirts.

We apply the German small business regulation under Section 19 UStG. For this reason, VAT is not shown separately on our invoices.

Because our personalized products are individually designed and made according to your specifications and wishes, there is no statutory right of withdrawal for these products under Section 312g (2) No. 1 of the German Civil Code (BGB). If we have not yet started the individual design process, you are welcome to contact us and we will check whether cancellation can still be offered as a gesture of goodwill. Your statutory rights in the event of damaged or defective products remain unaffected.

Please contact us promptly with your order number and photos of the damaged product and packaging. We will review the case and find a suitable solution, for example a replacement print.

You can contact us anytime via the contact form or by email. If your question is about an order, please include your order number so we can help you faster.